We have a 5 - 7 working day processing time for normal orders. For sales, however we push the time required to 2-4 weeks to adjust for the higher volume of orders.

Returns. We don't accept returns, please make sure you look at the listing photo and description thoroughly before you order.

Cancellations. You can cancel your physical order within 24 hours of purchase or before the order's shipping label is printed, whichever one comes first. Any orders with requested customisation can't be cancelled once production has started. If you want to cancel please email us at

Refunds. We cannot give refunds unless the physical product is faulty. Due to the unique nature of digital products, any digital item bought is therefore non refundable.

We no longer do customised item sheets as it extends processing time.

While there are multiple codes active, only one coupon can be used at a time.

We don't combine orders automatically as it often delays the turn around time. If you need to combine, please contact us at with your order numbers so we can get your open orders combined OR just leave a note in your latest order and request a combination - we will promptly refund one of your shipping cost.

If your order amount is lower than the limit for customs, it will not incur a fee. The threshold for customs fees depend on your country.

If there is something wrong with your order, such as a missing sheet, wrong stickers or badly cut, please send us a message at and we'll get right on it.

Sure, drop us your suggestions either in our Facebook group pinned suggestions thread.

Shipping & Delivery

We currently have flat-rate shipping for stickers, meaning the shipping costs stay the same even when you order more. Large items like sticker albums, journals and planners will cost more.

Stickers. UK - Free | Europe - £2 | Worldwide - £2.50
Albums. UK - Free | Europe - £2.50 | Worldwide - £3
Journals. UK - Free | Europe - £4 | Worldwide - £6
Planners. UK - Free | Europe - £4 | Worldwide - £7

To keep shipping cost low, tracking does not come with all orders unless you chose the tracked option in the checkout page. A link will be in your shipping confirmation and Royal Mail will send you an email once your order is in their system.
Orders above £80 ($100 USD) will receive free tracking upgrade.

Please ensure the right address is in the form during checkout, as once we've printed the labels and shipped the mail, we can't do anything to change your address.

It depends on where you are and if the parcel is tracked or not. Usually tracked orders arrive so much faster. These are just estimates, there are factors such as weather, customs processing and a particularly busy holiday season will affect shipping times.

Arrival times for each region -
UK. 1-3 working days | Europe. 1 - 2 weeks | Worldwide.2 - 5 weeks

If it hasn't arrived within 2 weeks (UK) 3 weeks (Europe) and 6 weeks (Worldwide), please email us at so we can either refund you the order or resend it.

Digitals & Artwork

We don't do commissions for any sort of artwork, however we do custom Nanas - the waiting list is in our Facebook group announcement tab. We usually don't ask for anything in return, except maybe for a charitable cause or as a reward for being a top contributor.

All of our illustrations and digital products are for personal use only. You are not allowed to profit from them. Please do not alter, trace, distribute or resell any of my artwork.

Digital Freebies

All of our digital freebies are located in our facebook group in the media section. They are all neatly organised into folders by month and year. We usually upload a new set at the beginning of every month - sometimes when we're busy it'll be mid month.

No. We do not allow any of our freebies to be resold or sold as merchandise you make yourself. You are permitted to make them for friends or family but there must be no profit in it. Please do not sell anything you make with our digitals as "destash", this still counts as profiting off of them.

Unfortunately not but we have a poll in our Facebook group to decide what theme I should do for the upcoming month.