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We have a 5 - 7 working day processing time for normal orders. For collective sales, however we push the time required to 2-3 weeks to adjust for the higher volume of orders.
You can cancel your order within 24 hours of purchase or before the order's shipping label is printed, whichever one comes first. Any orders with requested customisation can't be cancelled once production has started. If you want to cancel please email us at email@example.com
Sorry we don't accept returns, please make sure you look at the listing photo and description thoughly before you order.
We no longer do customised item sheets as it extends processing time.
Only one coupon per order can be used.
We don't combine orders, as it often delays the turn around time.
The threshold for customs fees depend on your country. At the moment, all EU orders will not incur any custom duty.
If there is something wrong with your order, such as a missing sheet, wrong stickers or badly cut, please send us a message at firstname.lastname@example.org and we'll get right on it.
Sure, drop us your suggestions either in our facebook group suggestions thread or through the 'contact us' page.
We currently have flat-rate shipping, meaning the shipping costs stay the same even when you order more.
At the moment, only orders above £100 will receive a tracking number, which will be sent to your email address once your mail enters the postal service.
Please ensure the right address is in the form during checkout, as once we've printed the labels, we can't do anything to change your address.
It depends on where you are and if the parcel is tracked or not. Usually tracked orders arrive so much faster.
Arrival times for each region -
UK. 1-3 working days
Europe. 1 -2 weeks
America. 2-4 weeks
Africa. 2-4 weeks
Asia. 2-4 weeks
Australia. 2-4 weeks
All of these are just estimates provided by our postal service provider, and actual delivery times will depend on factors such as holidays, weather and amount of workload.
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